Project
Performance
- Solid Waste/
Garbage Management Department
The
performance of the garbage management department was found to
be average. Among the better services of this department are the
collection and transportation of garbage and sweeping of public
roads, which, over one third of people rate as ‘good’. The garbage
management department does poorest on ‘maintenance of public toilets’.
However, many respondents were unable to comment on this dimension.
| Services
of the Garbage Management Department |
Good |
Poor |
Average |
Don’t
know |
| Collection
& transportation of garbage |
41%
|
26%
|
32%
|
1%
|
| Sweeping
of public roads |
38%
|
26%
|
35%
|
3%
|
| Disposal
of animal carcasses |
36%
|
22%
|
41%
|
19%
|
| Sanitary
measures to keep the city clean |
35%
|
24%
|
40%
|
6%
|
| Disposal
of solid wastes |
34%
|
28%
|
37%
|
8%
|
| Maintenance
of public toilets |
21%
|
36%
|
42%
|
18%
|
The staff of the garbage management department too, scores average
scores. There is tremendous scope here to do better, especially
on the ‘approachability’ and ‘prompt response’ dimensions.
| Staff
of the Garbage Management Department |
Agree |
Disagree |
Neutral |
Don’t
know |
| Various
functions of the department are handled efficiently |
47%
|
32%
|
12%
|
9%
|
| Immediate
action is taken against complaints or emergencies |
34%
|
43%
|
11%
|
12%
|
| The
staff is very approachable and helpful |
34%
|
40%
|
12%
|
14%
|
The following
graph indicates the 3 wards in which this department functions the
best and 3 in which it functions the worst. (The figures are man
scores on a five point scale. The higher the score the better is
the department rating.)
|
