Only a fourth of the
respondents believe that the services of the License Department are
‘good’. They do not think that the License Department does a good
job of checking unauthorised construction or unauthorised hawkers
/traders with about a third of all respondents rating these services
as ‘poor’. As many as a fourth of all respondents are unaware about
the services of the license Department and are hence unable to comment
on its quality.
| Services
of the license department |
Good |
Poor
|
Average
|
Don’t
know
|
| Permitting
the display of advertisements |
26%
|
19%
|
22%
|
33%
|
| Checking unauthorised
hawkers and traders |
25%
|
33%
|
18%
|
23%
|
| Checking unauthorised
construction of stalls on roads, footpaths and drains |
25%
|
34%
|
19%
|
22%
|
| Controlling
trades & storage of hazardous articles |
20%
|
28%
|
19%
|
32%
|
A third of the respondents
have not been able to rate the staff of the License Department.
The rest seem to be divided in their opinion.
|
Staff
of The License Department
|
Agree
|
Disagree
|
Neutral
|
Don’t
know
|
| Various functions
of the department are handled efficiently |
32%
|
27%
|
12%
|
30%
|
| Immediate
action is taken against complaints or emergencies |
26%
|
29%
|
11%
|
35%
|
| The staff
is very approachable & helpful |
24%
|
28%
|
12%
|
36%
|
The following
graph indicates the 3 wards in which this department functions the
best and 3 in which it functions the worst. ( The figures are mean
scores on a five point scale. The higher the score the better
is the performance rating.)
|
