 |
The Sewerage Operations
Department has been rated as the second worst department, after the
Environmental Department. Almost half of all respondents have rated
their ‘attendance to public drainage problems like choke / blockages’
and ‘construction of new drains as ‘poor’.
|
Services
of The Sewerage Operations Department
|
Good
|
Poor
|
Average
|
Don’t
know
|
| Maintain sewerage
infrastructure |
27%
|
36%
|
25%
|
12%
|
| Construction
of new drains |
23%
|
41%
|
23%
|
13%
|
| Attendance
to public drainage problems such as chokes, blockages etc. |
23%
|
43%
|
26%
|
8%
|
| Providing
new sewerage connections |
20%
|
38%
|
23%
|
18%
|
The staff of the Sewerage
Operations Department too gets low ratings with about a third of
all respondents disagreeing that the staff is efficient, takes quick
action or is approachable/helpful.
|
Staff
of The Sewerage Operations Department
|
Agree
|
Disagree
|
Neutral
|
Don’t
know
|
| Various functions
of the department are handled efficiently |
34%
|
34%
|
14%
|
18%
|
| Immediate
action is taken against complaints or emergencies |
29%
|
39%
|
13%
|
19%
|
| The staff
is very approachable and helpful |
29%
|
35%
|
13%
|
22%
|
The following
graph indicates the 3 wards in which this department functions the
best and 3 in which it functions the worst. (The figures are mean
scores on a five point scale. The higher the score the better
is the performance rating.)
|
