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Project Performance - The Environmental Department

The Environment Department, by far, fares the worst of all the seven BMC departments which are under the corporators in each ward. Although one in five people claim to be unaware about most services of the Environment Department, those who have commented tend to rate the services of the department as ‘poor’.

Almost half of all respondents believe that the BMC has been ineffective in controlling air or noise pollution and over a third state that they have failed to exercise controls over polluting industries, measuring emission from air polluting sources and water pollution.
 
Services of The Environmental Department 
Good
Poor
Average
Don’t know
Water pollution control from industries 
22%
36%
21%
20%
Control on noise pollution 
21%
46%
21%
13%
Controlling air pollution 
20%
44% 
23%
14%
Control on polluting industries 
18%
39% 
20%
23%
Measurement of emission from air polluting sources 
15%
37%
22%
26%

The rating of the staff, too follows suit, with only a little over one respondent in five agreeing to the ‘efficiency’, ‘immediate action’ and ‘approachability’ qualities of the staff.
 
Staff of The Environmental Department  Agree Disagree Neutral  Don’t know
Various functions of the department are handled efficiently 
29%
30%
13%
28%
Immediate action is taken against complaints or emergencies 
22%
33%
12%
33%
The staff is very approachable and helpful 
21%
31%
14%
 35%

The following graph indicates the 3 wards in which this department functions the best and 3 in which it
functions the worst.


 

 
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