Citizens' Charter

	Foreword
	Introduction
	The Solid Waste Management Department (Garbage)
	Waterworks Department
	The Sewerage Department
	The Storm Water Drains' Department (Gutters / Nallahs)
	Road Maintenance
	Traffic
	Public Health Department
	Licence Department
	Environment Sanitation and Projects
	Education
	BEST- Electric Supply
	BEST-Transport
	Building Proposal Department
	Shops and Establishment Department
	Gardens Department
	Mumbai Fire Brigade Department
	Complaint Procedure
	Ward Addresses & Telephone numbers
	Contact Numbers of the Deputy Municipal Commissioners